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  VIII.   Complaints

You have the right to express complaints to the facility and to the Secretary of Health and Human Services if you believe that your privacy rights have been violated by us. You may complain to us by contacting our Privacy Officer verbally or in writing, using the contact information below. We encourage you to express any concerns you may have regarding the privacy of your information. You will not be retaliated against in any way for filing a complaint.

  IX.   Contact Person

The facility's contact person for all issues regarding patient privacy and your rights under the federal privacy standards is the Privacy Officer. Information regarding matters covered by this Notice can be requested by contacting the Privacy Officer. If you feel that your privacy rights have been violated by this facility you may submit a complaint to our Privacy Officer by sending it to:

              Naugatuck Valley Surgical Center
              160 Robbins Street
              Waterbury, CT 06708
              ATTN: Privacy Officer

The Privacy Officer can be contacted by telephone at (203)755-6663.

  X.   Effective Date

This Notice is effective April 14, 2003.

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